A global survey by ESG found that nearly three-quarters of energy providers plan to implement AI/machine learning solutions to achieve operational efficiency and meet customer demands while combating macro market forces such as rising costs and rigorous regulations. This insight is part of a broader story of the rapidly evolving energy industry, and how energy executives are rising to meet the moment.

This survey report uncovers energy providers’ top challenges and the solutions to address them, including:

• Concerns about regulation, rising costs, and supply chain constraints
• Optimism about analytics and forecasting tools to power informed decision-making
• How a clear market vision, a solid technology infrastructure, and data-driven insights are giving forward-looking energy providers an advantage over the competition
• How to retain customers and strengthen relationships while helping them migrate over to a sustainable, affordable energy future state

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