ON DEMAND WEBINAR
Duration: 1 hour

AI is changing the way organizations interact with customers. Join us for Elevate customer experiences: Getting started with AI in Customer Service, as ServiceNow Product Marketing Manager, Sabena Virani, and Senior Outbound Product Manager, Fernando Castro, discuss how you can create the right mix of technology, data, and processes for AI-enabled customer experiences that deliver better business outcomes.

In this webinar you will:

• Gain clarity on the best use cases for generative AI and agentic AI in customer service
• Hear real-world AI applications that are transforming customer service experiences
• Learn practical steps to integrate AI and improve customer service effectiveness today

SPEAKERS

Sabena Virani
​Product Marketing Manager
ServiceNow
 

Fernando Castro
Senior Outbound Product Manager, Customer Service AI
ServiceNow