WEBINAR ON DEMAND
Duration: 30 minutes

Today’s retailers know that returns affect their bottom lines in many ways — from customer service costs, to facility expenses, to the cost of lost sales, and more. To maximize profits and improve customer experience, retailers must understand the excessive costs involved in the returns process. With this understanding, retailers can unlock opportunities to optimize how they manage the initiation, transportation, and processing of returns.

Designed for retail professionals, this must-watch webinar will explore the factors that are negatively affecting retailers’ returns on returns. Attendees will learn:

• Straightforward ways to address costs across the three-phase returns lifecycle
• How to uncover returns-related pain points that may be impacting the bottom line
• The benefits of investing in improving the customer experience in returns

SPEAKER

Jamie Myers
Senior Product Manager - Returns
Pitney Bowes