Live Q & A: Dignity Health’s HR Journey - Unleashing the Healing Power of Humanity
Unveiling “Service Matters” HR Shared Services Center to 60,000 Employees
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WEBINAR ON DEMAND
Duration: 1 hour
Dignity Health, the fifth largest health system in the U.S. and the largest hospital provider in California, relies on more than 60,000 caregivers and staff to deliver compassionate, high quality care in 21 states.
Join Tory Young, a leader in HR Shared Services at Dignity Health, as he outlines their HR transformation journey. Listen as he describes how they’ve shifted from transactional HR to becoming strategic business partners delivering a consumerized clinician and employee service experience.
In this webinar you will learn about:
Adopting a “Moments-that-Matter” employee-focused HR strategy
Aligning HR strategy to organizational imperatives
Establishing success metrics, dashboards and indicators of change for continuous improvement
Rolling out the “Service Matters” HR shared services center
Tory Young An experienced and intuitive leader in HR transformation and HR service delivery, Tory is responsible for the HR Shared Services Quality function for Dignity Health. Tory facilitates executive level sponsorship groups, that includes managing the Dignity Health HR transformation technology portfolio.
Rhonda Blatti Rhonda Blatti, an HR service delivery enthusiast at ServiceNow, collaborates with healthcare organizations and complex, global clients to deliver business value through transforming strategies, programs and services. Her passion includes creating a holistic and engaging employee experience while activating a digital enterprise.
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