WEBINAR ON-DEMAND
Duration: 1 hour

Delivering exceptional customer service and support is key for any business wanting to stay competitive in today's market. ​Banks and credit unions are especially challenged with precariously balancing customer needs with the cost of personalized support. Leveraging the right technology, such as AI-powered chatbots, can enable your institution to provide better support and a more robust customer experience.

In this webinar, you’ll learn how financial service organizations are achieving favorable business outcomes by leveraging chatbots to: 

• Offering 24/7 self-service
• Making current information readily available for members
• Delivering consistent, concise answers across channels
• Supporting member services representatives behind the scenes

SPEAKERS  

Erica Mayshar
Manager, Solutions Consulting
LogMeIn

Rey Chavez
Director of Member Contact Center
Advia Credit Union