Connecting the Customer Journey is the Path to Success
Sponsored content for Salesforce by Retail Dive's Brand Studio
Duration: 1 hour
A key factor to fueling innovation is discovering a need that hasn’t been filled, and finding a way to make it happen. But a great product is only the first step. Retailers today need to get the right product information in front of the right customers, hold their interest and convert that interest into sales. The customer journey is often challenging, but the right tools can help create a seamless and fruitful customer experience.
Join us for this webinar where we explore how Theragun, a leading percussive therapy provider, partnered with Salesforce to develop a connected end-to-end ecommerce experience. You’ll learn how Theragun realized a 35% increase in annual revenue growth by:
Focusing on key moments in the customer journey
Simplifying and reducing implementation time
Increasing agent productivity
Collaborating with Salesforce for success
Tushar Ranka CTO
Kemberly Gong Director, Product Marketing
Phil Egan Sr. Product Manager
Christa Matukaitis CSG Director Product
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