In today’s rapidly changing healthcare technology climate, designing a virtual care solution that works for your clinicians, patients and administrative staff is no easy task. With configurability, hospitals can deliver the modern care navigation experiences that patients expect and also deliver such experiences at scale. 

Configurability makes it possible to increase efficiencies and improve patient engagement while leveraging simple technologies for clinical and administrative staff to use and manage. 

In this playbook, we discuss current trends in virtual care adoption before providing a guide to best practices for configuring a virtual care solution for your hospital, health system or practice. This playbook highlights:

• The story behind telehealth’s rapid takeoff
• Trends and best practices in virtual care adoption
• How configurability helps standardize virtual care across an organization while elevating hybrid care delivery to the seamless experience patients expect

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