Caught In the Middle:Providing Streamlined, Digital Experiences That Meet Operational and Regulatory Requirements

Custom content for West Monroe Partners by studioID

ON DEMAND WEBINAR
Duration: 1 hour


​Banks have rushed to offer new digital services in recent months as customers have clamored to do more business with less face to-face contact. But for many institutions, that’s meant cobbling together stop-gap solutions on top of dated technology – resulting in a situation that isn’t ideal for regulators, your customers or your own operations. The result is frustration for all.

In our latest webinar, our panel of experts will explore what you need to do to create a solution that works for everyone involved. They’ll explore how you can give customers the services they want, regulators the information they need and your team the valuable work that keeps them engaged. You’ll learn:

  • How to get internal consensus on the best path forward
  • How to define requirements that satisfy all stakeholders
  • How to leverage onboarding technology to support your people and create more efficient and effective processes
 

SPEAKERS  

Dana Twomey
Senior Manager, Financial Services
West Monroe Partners


Patrick Sheehan
Head of Americas
Fenergo

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