In a recent survey, 79% of businesses said last mile delivery is very or extremely important to staying competitive — but less than half (48%) have actually optimized their networks to improve last mile delivery.

Accurate capacity planning is a big part of ensuring that optimization. But challenges like inefficiencies, inaccurate or incomplete data, and an overall lack of visibility make it harder to accurately predict the capacity you actually need.

This new playbook from FRAYT and Supply Chain Dive’s studioID will explain why improving your capacity planning is crucial to business success — and how to get there. You’ll learn:

• Why better capacity planning is critical to customer satisfaction and loyalty.
• How using your resources more efficiently will reduce your costs and increase your profitability.
• How stockouts, delayed shipments and inefficient resource usage affect customer satisfaction — and how you can fix all of these issues with improved capacity planning.

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