Can GBS Be a Transformation Engine Without Embracing “Experience”?

ON DEMAND WEBINAR
Duration: 1 hour

Are you missing opportunities to reimagine your Global Business Services (GBS) as a transformation engine for your business? During this webinar you’ll be able to hear how leading GBS organizations are expanding their scope and capabilities to deliver new sources of value by—elevating user experience, driving digital and innovation at scale, enhancing performance, and developing branding and talent.

Join us for this insightful webinar and discover:

  • Best practices for delivering Global Business Services and driving key corporate outcomes
  • The role of technology and essential capabilities required to mature and scale a global shared services model
  • How to drive change management and strategy to build a NextWave GBS organization
  • Examples of successful transformations from a panel of customers

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SPEAKERS

Jeffery Gore
VP Product Marketing Employee Workflow
ServiceNow


Maria Saggese
Global and EMEIA GBS Partner
EY Consulting 


Dr. Scott Mason
EMEIA ServiceNow Alliance Partner
EY Consulting


Fausto Grelli
VP Enterprise Services Management GBS
PepsiCo 


Monika Nelson
Sr. Director Global Services Technology
​Mars

WATCH NOW

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