Can GBS Be a Transformation Engine Without Embracing “Experience”?
ON DEMAND WEBINAR
Duration: 1 hour
Are you missing opportunities to reimagine your Global Business Services (GBS) as a transformation engine for your business? During this webinar you’ll be able to hear how leading GBS organizations are expanding their scope and capabilities to deliver new sources of value by—elevating user experience, driving digital and innovation at scale, enhancing performance, and developing branding and talent.
Join us for this insightful webinar and discover:
Best practices for delivering Global Business Services and driving key corporate outcomes
The role of technology and essential capabilities required to mature and scale a global shared services model
How to drive change management and strategy to build a NextWave GBS organization
Examples of successful transformations from a panel of customers
VP Product Marketing Employee Workflow
Global and EMEIA GBS Partner
Dr. Scott Mason
EMEIA ServiceNow Alliance Partner