More than a year into the pandemic, businesses of all kinds face similar challenges in reopening. Key among them: operating in a world where stringent practices around health and safety have become just as critical as customer service and the bottom line.

In a February 2021 survey, about a quarter of adults said they won’t feel comfortable visiting a retailer, restaurant, grocery store or other business in person even after receiving the vaccine. Cyclical outbreaks could be a reality for some time to come. Companies are looking for guidance on reopening a safe and germ-free environment for their employees, vendors and customers.

Local regulations, CDC guidelines and the industry a company is in all help determine safety measures. In this playbook, we explore ways to create a clean work environment:

• The need for a detailed comprehensive cleaning plan 
• Tools that help reduce physical touchpoints
• How to support social distancing

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