Patient services—and the functions that go along with them—are rapidly changing. To understand this shifting industry, we surveyed 150 biopharma executives and consultants to get their outlook on benefits verification, prior authorization, financial assistance and other services. 

This report summarizes the survey findings, which includes insights from Cardinal Health™ Sonexus™ Access and Patient Support experts. Discover the key changes that could shake up hub dynamics across the healthcare space—and learn how to plan for future changes to patient services. Explore the survey results, including:

• Key objectives of a benefits investigation service
• Alternative data-sourcing technologies
• The impact of fluctuating benefits
• The value of patient hubs

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