AI That Passes Audit:
How Agentic AI Will Transform CX in Financial Service

LIVE WEBINAR
Thursday, November 6th | 2pm ET

Duration: 1 hour
Can't make the live date? Register and we'll send you a link to the recording. ​


Gartner predicts that agentic AI will resolve 80 percent of common customer service issues within the next four years. The technology promises to transform the financial service industry, with AI agents answering common customer questions, onboarding credit and business clients, and improving the overall experience. 

But how can organizations leverage AI without introducing compliance risk? Join Zoom’s Global leader of CX product marketing, Michelle Couture, along with Chandan Singh, chief Architect and Head of AI at Webster Bank, and Andrew Alaniz, founder of CipherNorth, for an insightful webinar that dives into: 

  • How financial service organizations are using AI agents now
  • Guidance for company leaders about how to safely and securely implement agentic AI with compliance in mind 
  • How AI use cases and opportunities may evolve going forward

SPEAKERS

Chandan Singh
Chandan Singh
Chief Architect & Head of AI
Webster Bank
 


Andrew Alainz
Andrew Alaniz
Founder
CipherNorth
 


Michelle Couture
Michelle Couture
Global Lead, Customer Experience Product Marketing
Zoom
 

 

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