ON DEMAND WEBINAR
Duration: 38 minutes
Join our webinar for a dynamic conversation diving into the practicalities of AI in e-commerce. Discover how AI boosts operational efficiency, empowers smarter work, and transforms the customer experience. Explore real changes, future trends, challenges, and unexpected benefits. This dialogue demystifies AI’s role, offering valuable insights for e-commerce success.
Featuring a discussion with Forrester.
At the core of the discussion lies the customer experience, where we delve into the question of whether AI simply masks the existing processes or truly revolutionizes the way customers engage with your brand. Guest speaker, Brendan Witcher, Forrester VP and Principal Analyst, and Anirban Bardalaye, Chief Product Officer at Bloomreach, will uncover the profound transformations AI brings to customer interactions, personalized experiences, and enhanced support systems.
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