WEBINAR ON DEMAND
Duration: 1 hour

According to a recent McKinsey survey, 57% of leaders expect call volumes to increase by 20% in the next 1-2 years. At the same time, 47% of workers struggle to find information needed to perform their jobs and rely on IT and other internal support to resolve issues, according to Gartner. So, how can organizations better support employees at scale and unlock productivity?

The service operations of tomorrow are agentic. During this webinar, you’ll learn how you can complement your existing teams with a system of AI agents designed to give valuable time back to employees. By automating service operations with AI, you can ensure service resilience and unleash IT productivity. Watch now to discover an AI platform equipped to help you:

• Triage and resolve incidents faster
• Increase productivity and work accuracy
• Empower employees with intelligent self-service

SPEAKERS

Bill Sheridan
VP Product Management - ITSM BU
ServiceNow
 

Steve Anderson
​Sr. Director, Outbound Product Manager - ITOM
ServiceNow

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Eric Shim​
​Product Marketing Engineer
Service Operations