WEBINAR ON DEMAND
Duration: 1 hour
Customers demand personal, relevant and timely experiences each time they interact with your brand. Customer experience management (CXM) can help you deliver amazing experiences in real-time, across multiple channels. However, many organizations are uncertain how to make the necessary shifts in marketing strategy, structure, governance and processes to optimize CXM.
In this webinar, Adobe’s Multi-Solution Architect and Principal Consultant, Emily Moreno, will discuss how leading companies prepare their teams to become masters of CXM, including:
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