Outsourcing has gained momentum over the last 18 months, and for good reason—COVID-19 made it clear that many historically in-person roles could be handled from anywhere in the world. This, coupled with the rising costs of staff turnover (think: temp workers, recruitment, and training), make the decision to outsource back-office processes easy. But finding a premium provider is critical to a company’s success. The right partner will prioritize skilled labor, reliable cloud-based technology, and continual training opportunities to ensure that offshore employees mesh seamlessly with company culture.
In this playbook by Cloudstaff, a Philippine-based staffing and outsourcing provider, you’ll learn: