The consumer experience is as important as it’s ever been when it comes to being a successful retailer. In this report, you will gain insight on how reshaping these five core areas of your operating model – supply chain, merchandising, store operations, platforms and ecosystem partners – will help drive new opportunities for a better customer experience.

Download the report to learn how you can succeed by adjusting your operations to meet customers anytime and anywhere, and discover:

• How each of the five core areas of the operating model can be reshaped for a frictionless consumer experience

• How redesigning operations can give you a competitive advantage

• Key questions to ask when enhancing your operating model strategy