ON DEMAND WEBINAR
Duration: 57 minutes​

AI in finance doesn’t fail because the technology falls short. It fails when finance teams can’t trust the decisions it makes. Accounts receivable sits at the intersection of cash flow, customer relationships, and compliance. That means “move fast and break things” isn’t an option. If your team has experimented with AI but hesitated to scale, this webinar will give you a framework to move forward confidently.

Join Billtrust’s guest speaker, IDC, alongside AR leaders and Billtrust customers from SRS Distribution Inc. for a practical, real-world discussion on why AI adoption stalls in accounts receivable—and what it takes to scale automation without sacrificing control, visibility, or accountability. In this session, you’ll learn how to:

• Pinpoint the trust gap that slows AI adoption in AR, even when the ROI is clear 
• Distinguish “black box” AI from glass-box automation with true visibility, auditability, and explainability 
• Approach AI in a way that keeps humans in the loop while increasing autonomy over time 
• Pressure-test AI solutions with non-negotiable evaluation criteria, including overrides, audit trails, and measurable ROI 

SPEAKERS

Kevin Permenter
Senior Research Director, Financial Applications
IDC

Charles Edwards
VP of Credit Operations & Head of Credit Operations
SDR Distribution Inc

Leon Zhang
AR/ Finance Leader
SDR Distribution Inc