As utilities contemplate ways to manage the transition to a more distributed, electrified and decarbonized future, one thing remains the same: energy efficiency will be critical. However, the traditional set of energy efficiency programs will not be sufficient.

This paper will explore:

• The unique challenges of today and how traditional programs fall short of engaging customers
• How bringing together real-time home energy monitoring with next generation smart meters can improve outcomes
• How innovation will drive more automation and improve customer satisfaction