The Power of Connected Customers:
How Utilities Can Unlock Gigawatts of Latent Capacity

LIVE WEBINAR
Monday, April 20 | 2pm ET

Duration: 1 hour
Can't make the live date? Register and we'll send you a link to the recording. ​

After nearly 15 years of flat electricity demand, U.S. power consumption is now growing at the fastest sustained rate since the early 2000s, with data centers emerging as the dominant source of new load across multiple regions. While utilities welcome new demand for electricity, rapid load growth has risks. For example, the North American Electric Reliability Corporation (NERC) recently warned that the U.S. may not have enough power to keep up with demand over the next decade, elevating risks of outages.

Utilities need access to significant capacity quickly to keep up with demand, serve new customers, and maintain a resilient grid during times of peak grid stress. Dispatchable load flexibility solutions offer one of the fastest pathways to the capacity utilities need without expensive and time-consuming infrastructure projects. The key: unlocking the load flexibility that already exists in millions of homes.

The webinar, “The Power of Connected Customers: How Utilities Can Unlock Gigawatts of Latent Capacity,” will highlight how ecobee’s Grid Resiliency service turns the potential capacity benefits of smart thermostats into real-world value for the grid, customers, and utilities. Speakers from ecobee, Demand Side Analytics, Uplight, and Energy Hub will discuss:

  • How ecobee’s summer 2025 deployments across CAISO, ERCOT, and SPP delivered 108 MW of total load reduction and has the potential to reach 2.8 GW across North America
  • What the deployments reveal about critical demand response (DR) event performance across diverse markets and weather conditions
  • How Grid Resiliency works and why simplified vendor-led enrollment models are a game changer and deliver similar load impacts as traditional utility DR
  • Lessons from a utility program that demonstrate a replicable partnership model 
 

SPEAKERS

Jesse Smith
Jesse Smith
Founding Partner
Demand Side Analytics


Kristina Keilty
Kristina Keilty
Strategic Accounts & Initiatives Manager
ecobee


Sophie Parker
Sophie Parker
Partnership Manager
Uplight


Nick Papanastassiou
Nick Papanastassiou
Market Development
EnergyHub

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