LIVE WEBINAR
Monday, July 20 | 2pm ET
Duration: 1 hour
Can't make the live date? Register and we'll send you a link to the recording. ​

According to new research from Zego, multifamily operators tend to overestimate the reasons why their residents don't renew and underestimate their own roles in the process. Fortunately for operators, the causes of resident turnover are well within their control.

This webinar explores findings from Zego's proprietary data based on resident experience surveys conducted with 600+ property management firms and 1,000+ renters. We’ll highlight the perception gaps that cost operators money and discuss how to improve retention and strengthen communities. With a single renter turnover costing an average of $4,000 and resident renewals in 2026 at a low of 57%, it's more important than ever to look into turnover prevention.

Register now to learn more about:

• The state of the resident experience today
• Digitizing core actions to improve resident experience
• When residents want digitized processes vs. human interaction
• Best practices for getting residents to use your services correctly

SPEAKERS

Sam Passer
VP of Operations
Zego

Adria Lammers
Account Executive
Zego