Medtronic Case Study: 

Faster medical device commercialization with nearly half a million dollars in savings

Medtronic successfully launched an advanced imaging solution while minimizing complexity and reducing costs with the help of the Explorer Live cloud-based digital case support platform. Through remote education and training of internal teams and clinician clients, Medtronic saved $495,000 in travel expenses and achieved 4x ROI, all while delivering best-in-class customer support. 

​This case study explores Medtronic’s journey, as they sought an effective way to educate and train their customers while easing the burden and cost of travel for all parties involved. Their goals were to:  

  • Deliver best-in-class education via remote broadcasts of KOL procedures
  • Enable sales via remote observation and on-demand expertise
  • Force multiply Clinical Education Specialist and Account Manager roles via remote case coverage
  • Optimize launch and adoption of the ILLUMISITE platform

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