From retail to travel, financial services to restaurants, the customer experience as we know it has completely changed. And that's why we've created this guide—to help marketers foster loyalty with their customers, even when everything looks different. In the guide, we explore how marketers can create contactless loyalty and human-like connections with their customers in this new normal.

Topics include: 

• The definition of contactless loyalty
• Current consumer trends
• Types of contactless experiences (with examples)
• Four steps to creating contactless loyalty