Contactless loyalty: Build connections in a contactless world

From retail to travel, financial services to restaurants, the customer experience as we know it has completely changed. And that's why we've created this guideā€”to help marketers foster loyalty with their customers, even when everything looks different. In the guide, we explore how marketers can create contactless loyalty and human-like connections with their customers in this new normal.

Topics include: 

  • The definition of contactless loyalty
  • Current consumer trends
  • Types of contactless experiences (with examples)
  • Four steps to creating contactless loyalty
 

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