By 2022, nearly 64% of financial service companies expect to be "mass adopters" of AI — using it for revenue generation, process automation, risk management, customer service, and client acquisition — compared with just 16% currently.
Yet success isn't guaranteed. While many financial institutions have started using AI for chatbots, fraud detection, and investment research, companies need to level up and integrate it into their core business without risking a terrible customer experience.
We've created this eBook to help financial services identify and successfully scale such initiatives. AI Solutions for Financial Services: Launching Customer-Centric AI covers:
Where to focus AI investments within the financial services landscape
How to accelerate AI solutions for finance from pilot to production with a data partner