The pandemic has accelerated the digital transformation of shippers like nothing else before. The rapid transition has signaled process improvement, along with its share of disconnects as logistical gaps reveal themselves. Today shippers expect a real-time rate and 100% tender acceptance.

That means data-based insight into carrier availability, pricing benchmarks, and shipment visibility. Result: New thresholds in achieving optimum logistic performance. This playbook helps set realistic expectations based on best practices in digital freight brokerage services. You’ll learn how to: 

• Provide flexible capacity solutions that skillfully navigate unexpected demand peaks and supply chain disruptions.
• Identify digital freight brokers that protect and enhance your present digital infrastructure.
• Establish a 9-point selection criteria for digital freight brokerage services that recognizes leading KPIs and industry best practices.

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