9 Ways to Get Your Retail Chain in Shape for a Big Holiday Season

As we head into a hectic 2020 holiday season, retailers are facing unprecedented challenges. Shoppers are changing their habits to adapt to a constantly evolving pandemic and its economic fallout. 

Clearly, safety is a concern. Home-centered celebrations will be a big focus for the holidays. A “get-in, get-out” attitude will influence in-store shopping. That means contactless buying, curbside pickup, and home delivery will continue to rise in importance.

But just like professional athletes who consistently revisit the fundamentals of their sport, agile retailers can focus on the basics of their business by investing in ecommerce to deliver a superior customer experience.

Here are nine key ways you can help your retail chain get in shape to make 2020 a holiday season you’ll remember with a smile.



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