ON DEMAND WEBINAR
Duration: 10 minutes
Churn is both the biggest challenge and the biggest opportunity for your subscription business. Experts predict subscriptions will make up 75% of direct-to-consumer brands’ revenues by 2023, and it’s five times more expensive to acquire a customer than it is to retain them, making reducing churn the top priority.
But for many subscription businesses, shifting focus from acquisition to retention is tough. How do you keep customers excited about your products or service for months and – hopefully – years to come? Don’t neglect the many opportunities you have to connect with your customers along the way and keep them engaged with your brand. In our latest webinar, you’ll learn valuable tactics to reduce churn, including:
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