Today's hotel guests want personalized experiences, especially when it comes to how they pay.

More than half of hotel guests abandon reservations if they can’t use their preferred payment method, and 40% of travelers reported problems paying at hotels.

With these issues in mind, most hotels focus solely on how to prevent payment problems from derailing a visit. But there’s also an opportunity to enhance the overall guest experiences by optimizing payments.

Designed for hotel professionals, this infographic gives you an at-a-glance look at:

• Why it’s important to offer more payment options than cash or cards—such as digital wallets, bank transfers, and online gateways like Stripe and PayPal
• How to use real-time payment data to personalize offers such as room upgrades, transportation, entertainment, and food and beverage options
• How to protect your guests and your business with the security of tokenization

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