As financial institutions emerge from the initial wave of the pandemic, it’s clear that hybrid work is here to stay. But how can managers—who rely on physical presence to manage and motivate—gather and analyze the information they need in this new world of work? 

Enter management process automation (MPA). Just as robotic automation is saving time and increasing efficiency in operations, MPA is helping financial services managers operate more efficiently and effectively. After reading this playbook, you’ll have a clear understanding of the three ways that MPA can support your managers where it really counts, including:

• Providing data that sharpens operational management decisions enterprise-wide
• Enabling consistent, high-caliber management from all leaders
• Cultivating the management skills and operations culture needed for true optimization

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