WEBINAR ON DEMAND
Duration: 1 hour
Against the backdrop of COVID-19’s temporary but devastating impact on brick and mortar retail, increased pressure and competition in e-commerce is shining a spotlight on Customer Lifetime Value (CLV). The retailers that acquire, convert, and retain customers at the lowest cost are the ones that will be able to sustain – or grow – their profitability in the years to come.
In this webinar, industry leaders will share examples, data, and insights into three ways a retailer’s returns and exchanges strategy can build year-round CLV:
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