ON DEMAND WEBINAR
Duration: 1 hour

​After months of sheltering in place, consumers have cash and they’re ready to spend it. In what’s being called “revenge spending,” pent-up demand has consumers ready to splash out as vaccines become widespread.

But while expectations for a retail surge are bright, many consumers have adjusted their habits, often turning to eCommerce and BOPIS as their preferred modes of shopping.In fact, for many of them, they found the in-store experience had become stressful as they weighed safety and convenience. How can retailers reinvigorate the in-store shopping experience? In this webinar, we discuss: 

• How merchants can woo customers back to brick-and-mortar and encourage them to spend dollars in store
• What retailers can do to make the shopping experience more comfortable
• Ways that retailers and brands can reacquaint consumers with the benefits of in-person “retail therapy”

SPEAKER  

Brad Godwin
RVP, Central-South
Shopkick

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Lee Esmond
Senior Vice President - North American Commerce, Experience and Retail Marketing
​Mosaic