With crowded digital channels and a grounded field force, having an effective omnichannel strategy is more critical than ever before. Digital engagement is now a CEO-level concern, and life sciences teams are reworking roadmaps to achieve multi-year initiatives in a matter of months.
AI is essential to coordinating personalized customer journeys at scale, but the path to implementation isn’t as clear. So what does the transition to an intelligence-driven commercial model actually look like?
Our new ebook helps life sciences teams navigate this critical turning point. You’ll learn how to: