ON DEMAND WEBINAR
Duration: 34 minutes​

How life insurers can redesign claims around human judgment and AI, and turn productivity gains into real outcomes. AI is already speeding up claims intake and validation, yet most adjudication is still manual. The real opportunity is to redesign the operating model around human-AI collaboration, with clear accountability for every decision.

Join Sutherland, Datos Insights, and Unified Life Insurance Company for an executive conversation on what claims leaders need to get right from day one. What You’ll Learn

• Where human judgment remains critical in AI-powered claims
• How to move from AI copilots to intelligent workflows
• How to redesign roles and processes around human-AI collaboration
• How to build governance, accountability, and explainability
• How to prepare claims talent for new ways of working
• How to turn productivity gains into customer and business outcomes

SPEAKERS

Laurel Jordan
Senior Principal
Datos Insights
 

Jason Meyer
Chief Operating Officer
United Life Insurance Company
 

Anshu Biswas
Managing Client Partner
Sutherland