Many healthcare app owners — particularly hospitals — have struggled to find value in mobile apps, whether those apps are custom-built or white-labeled. On the health plan member side, roughly 40% say they’ve had imperfect experiences using their plan’s website or app. Across all the features available on a mobile app product, more payers and providers can treat their apps as an opportunity to improve not just customer service, but also potentially clinical outcomes and revenue growth.
How can healthcare apps bring more value to providers, payers, and plan members?
Download our Industry Outlook Report to learn how innovations are transforming what’s possible so that hospitals, health insurers and others can glean more value from their investments. Topics include: