LIVE WEBINAR
Wednesday, November 18th | 2pm ET
Duration: 1 hour
Can't make the live date? Register and we'll send you a link to the recording.

In home health, referrals often run 60 to 80 pages and arrive by fax, payer portal, and email. Intake teams work through each one by hand while patients wait in hospital beds for a decision.

Compassus, a leading national provider of home health, hospice, palliative care, and home infusion, co-developed Orchestrator with Commure to change that. Orchestrator pulls every referral into one queue, extracts and validates the data, and writes accepted referrals back to Compassus’s systems of record. Since implementation, Compassus has cut referral decision time by 64%, and intake teams now process each referral in under 10 minutes instead of 1 hour. Hear from Evan Kramer, SVP of Innovation and Operational Excellence at Compassus, on why Compassus chose Commure and what changed for its intake teams:

• What Compassus needed from a referral management solution, and why it co-developed Orchestrator with Commure
• How AI handles referral intake, validation, and writeback, and where intake staff stay in the loop
• How building the workflow alongside frontline intake teams drove adoption
• What faster referral decisions mean for health system partners and patients ready to go home
• How intake teams are using the 4,000+ hours returned to them each week

SPEAKERS

Tanay Tandon
Founder & Chief Executive Officer
Commure
 

Evan Kramer
SVP, Innovation & Operational Excellence
Compassus