As consumers contend with inflation fears and economic uncertainty, brands have the opportunity to gain a competitive advantage by catering to and building up a loyal customer base. In this virtual event, learn from experts across industries about how loyalty programs are evolving to meet customer demands, the importance of data in customer retention and the strategies powering successful loyalty programs.
Over four sessions, journalists from CX Dive, Restaurant Dive, Hotel Dive and Marketing Dive will discuss the following alongside industry experts:
- Best practices on how to garner customer loyalty
- Case studies from restaurant and hotel executives on how they’ve implemented and scaled successful loyalty programs
- How best to invest in driving customer loyalty and ways to leverage customer data
Who should attend?
- Customer experience officers, chief customer officers, VPs and SVPs with oversight of loyalty and customer experience
- Restaurant chain C-suite executives, VPs and SVPs with oversight of loyalty and customer experience
- Hotel C-suite executives, VPs and SVPs with oversight of loyalty and customer experience
- Marketing leaders from large brand-side or agency organizations
- Marketing services providers, data suppliers and other vendors in the loyalty space
Register for free today!
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Agenda
This virtual event will give attendees insights into how brands can overcome challenges to earning customer loyalty and foster lasting relationships; how loyalty programs can shape consumer behavior and inspire repeat customers; how to scale loyalty programs and open up new revenue opportunities; and how brands can leverage first-party data to drive loyalty.
