Babies With NPIs and Other Errors:
What's Wrong With Payers' Provider Data?

LIVE WEBINAR
Tuesday, June 24th | 2pm ET

Duration: 1 hour
Can't make the live date? Register and we'll send you a link to the recording. ​


Payers are feeling pretty good about their provider data strategy. According to a new survey from Healthcare Dive and ProviderTrust, 81% of executives say data is centralized, 92% say it’s clean, and 96% say it’s complete. They also believe the data is automated, well-connected, and continuously monitored. But is this Pollyanna view of provider data management reflective of reality—or is it a false confidence? Some experts worry it’s the latter, mostly because what they’ve seen first-hand is at odds with leaders’ optimistic takes in almost every way.

After looking at provider data for national and regional health plans, analysts have found errors in everything from credentialing and disciplinary actions to providers’ dates of birth (like the doctor whose birthdate was 2024). One payer had a directory of over 4 million physicians, more than the total number of physicians in the U.S. This could be a bellwether for a “crisis of overconfidence,” where errors and siloes go dangerously unseen. In this webinar, we’ll speak with ProviderTrust’s Tony Threatt, Allison Callis and Mike Wirth to explore why the state of provider data management may be more grave than great—and what payers can do to fix it. You’ll learn:

  • What the survey found and what it reveals about leaders’ overconfidence
  • Top areas most prone to undetected errors, siloes, and broken workflows
  • Signs your provider data management strategy isn’t as good as it seems
  • Actions payers can take right away to get their data into better shape
 

SPEAKERS

Mike Wirth
Chief Commercial Officer and Lead Growth Executive
ProviderTrust
 


Tony Threatt, Ph.D.
Senior Product Manager
ProviderTrust
 


Allison Callis
Payer Enterprise Account Development Leader
ProviderTrust
 

 

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