ON DEMAND WEBINAR
Duration: 1 hour​

In today’s fast-moving field service landscape, Artificial Intelligence (AI) is no longer a future vision—it’s a strategic imperative. Join IFS for an exclusive webinar exploring how AI-powered scheduling is transforming field workforce management, driving business efficiency, and elevating the customer experience.

Hosted by Mark Brewer, VP Service Providers at IFS, this session features expert insights from Matt Cross, Service Demand and Deployment Manager at Bosch Home Comfort, and Urban Hofstrom, Senior Advisor from Accenture, our global strategic partner. Whether you're still using manual processes or already leveraging automated scheduling, this session will demonstrate the value of moving to a real-time, AI-optimized platform—helping you unlock greater agility, efficiency, and service excellence.

Key Takeaways:

• Real-World insight: from a leading service provider in how and why they implemented AI in their field services and the measurable benefits realized.
• Strategic Implementation: Learn best practices for deploying AI solutions effectively, ensuring alignment with business objectives, change management and workforce readiness.
• Future Outlook: Explore emerging trends in AI and their potential impact on field workforce optimization, preparing your organization for the next wave of technological advancement.

SPEAKERS

Mark Brewer
VP Service Providers
IFS
 

Matt Cross
Service Demand and Deployment Manager
Bosch Home Comfort
 

Urban Hofstrom
Senior Advisor
Accenture