Last mile delivery is a crucial aspect of the supply chain, playing a significant role in customer satisfaction and the overall success of a business. As more consumers shift to online shopping, companies increasingly focus on enhancing the final leg of delivery to meet growing customer expectations.

This report analyzes a recent survey conducted by FRAYT, revealing a positive perception of last mile delivery services among managers and supervisors across various industries. 

The positive impact on the ability to ship to customers on time can be attributed to several factors, including:

• Improved efficiency
• Expanded delivery coverage
• Faster delivery options
• Flexible scheduling, and enhanced communication