Roiled by the pandemic, 2020 became the year of transformation for the foodservice industry. Regroup, reassess and reinvent have become the gotta-get-it-done directives for foodservice operators, topping the menu of must-dos for moving forward.

In this article you’ll learn more about:

• How snacking has surged in the past year
• The significance of snacking in consumers’ lives
• The challenges family dining chains faced
• How chains adapted their menus and service to changing needs