Digital Adoption That Works: Best Practices for Moving Residents to Online Systems

LIVE WEBINAR
Tuesday, April 14 | 2pm ET

Duration: 1 hour
Can't make the live date? Register and we'll send you a link to the recording. ​

The message from state and local residents couldn’t be clearer: they prefer interacting with government services online. But confusing user experiences and cybersecurity concerns still prevent many residents from fully adopting online services. 

For state and local governments facing tight budgets and limited staff, implementing a modernized digital platform and guiding residents on how to use it can be daunting. The good news is that there are proven best practices that support government agencies as they navigate the change.

Join this webinar to hear from experts about the three key principles for successfully transitioning to online services. They’ll provide actionable strategies for leaders who understand the value of digital transformation and want to take the next step to make it a reality and explain: 

  • How digital transformation works
  • Why digital transformation matters
  • How to make it clear, secure, and easy
 

SPEAKERS

Nick Copelin
Nick Copelin
Senior Director, Resident Communications
PayIt


Shane McDaniel
Shane McDaniel
Chief Information Officer
City of Seguin

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