How rideshare makes customer transport a differentiator

WEBINAR ON DEMAND
Duration: 1 hour


Service leaders face immense pressure to keep customers informed, reduce wait-time frustration, and control costs. Ride coordination can deliver a meaningful advantage when it is centralized, helping teams standardize the customer experience, reduce manual work, and gain clearer visibility into usage and spend. 

Join Uber for Business for a case study conversation with Straightaway Tire & Auto, offering a practical look at how dealerships and repair shops can turn customer transportation into a better service experience. You’ll learn:

  • How automotive centers can improve customer satisfaction and control costs across locations.
  • The operational advantages of one platform, one process, and one reporting view.
  • How to give service teams a practical way to improve efficiency while also strengthening the customer experience.
 

SPEAKERS

Jack McDonough
Jack McDonough
Account Director
Uber for Business
 


Jordan Cozatt
Jordan Cozatt
Director, National Fleet Accounts
Straightaway Tire & Auto
 

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