LIVE WEBINAR
Tuesday, April 14 | 11am ET
Duration: 1 hour
Can't make the live date? Register and we'll send you a link to the recording. ​

Most retailers know operational complexity is hurting their CX. What's less clear is where to start fixing it. Based on original research with directors, VPs, and C-suite leaders at major retailers worldwide.

New research reveals how manual workflows are pulling associates off the floor — and what leading retailers are doing about it. Join Ellie Quartel, Head of Global Retail & Hospitality at ServiceNow, to dig into the data and walk away with a clear-eyed view of where to focus. Register now to learn more about:

• Why 52% of associates spend 2-3 hours per shift off the floor — and what it's costing retailers
• Where retailers are actually deploying AI in store operations today
• The barriers slowing AI adoption — and practical ways to get past them
• How leading retailers are measuring ROI from automation investments

SPEAKERS

Ellie Quartel
Head of Global Retail & Hospitality
ServiceNow