The emergence of digital-first challenger banks like Revolut and Monzo, is pushing traditional bricks-and-mortar financial institutions to re-define their digital customer experience. 

We surveyed over 250 C-Suite banking executives across data, technology, and compliance departments to understand how the technology that is driving finance and regulation is pushing financial institutions toward digital client lifecycle management (CLM). 

Key highlights from the report include:

• 85% of financial institutions surveyed have not fully automated the collection of client data

• 33% of banks surveyed have failed to invest in any technology to improve client onboarding

• 20% of respondents surveyed said that the maturity of their technology infrastructure is preventing them from investing in new technologies

Download this report to learn how banks and financial institutions can gain a greater competitive edge and leapfrog their digital competitors.