The rapidly changing work environment has forced organizations to make workforce experience a strategic priority. And it’s clear it’s a priority that’s here to stay.

This joint research by Conduent and Mercer was designed to learn about differing perspectives across employees and HR leaders — and compare the strategic and technical people initiatives of the human resources function against the expectations of the general workforce.

You’ll gain a variety of insights including:

• How HR and people have transformed over many decades
• Why “Love” has become a strategic priority
• Key factors in the HR experience and job satisfaction
• A practical decision-making framework for balancing digital vs. human interactions