2nd Edition Connected Health Consumer Report: Trust in a New Era of Health

Consumer expectations of health organizations have changed a lot. While trust is tough to earn, doing so leads to positive health outcomes for consumers and real business benefits.

Only 58% of consumers with prescriptions say they trust pharmaceutical companies. With responses from 12,000 global health consumers, this report reveals how trusted organizations set themselves apart, and the steps pharmaceutical companies can take to strengthen relationships.

This report will explain:

  • The importance and implications of strong customer trust

  • What global health consumers say matters most

  • Top ways pharmaceutical companies can build trust

Explore our latest edition of this report on building consumer trust and meeting expectations in this new era of health.

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