The COVID-19 crisis has changed the retail world. With such a heavy focus on delivery, is Amazon primed to further its growth. In the last three years, Amazon had a $100 billion increase in revenue, delivered a consumer research satisfaction rating that’s consistently 20% higher than their competitors, and is considered a “favorite” brand by 50% of the consumers we surveyed. So what can we learn from the victor? 

This WD Partners white paper dives further into the research including the rise and dominance of Amazon over the last few years, what the new retail nation looks like and what your brand can (and should) do to compete.