LIVE WEBINAR
Thursday, November 12 | 3pm ET
Duration: 1 hour
Can't make the live date? Register and we'll send you a link to the recording. ​

Black Friday and Cyber Monday represent some of the biggest revenue opportunities of the year for merchants, but the transaction surge also brings increased post-transaction risk for fraud, shipping issues, unclear billing, and more, which can ultimately drive disputes.

This webinar explores practical, upstream strategies payment providers can share across their merchant portfolios to address common dispute triggers before they become chargebacks, drawing on findings from Chargebacks911’s 2026 Chargeback Field Report and Cardholder Dispute Index. Watch now to learn more about:

• Stopping disputes further upstream
• How dispute data can help merchants identify potential problems
• Turning fragmented data into actionable insight
• Knowing when to integrate rather than build
• Transforming holiday preparedness into year-round merchant value

SPEAKERS

Zak Matthews
Vice President of Solutions Engineering and Partnerships, Chargebacks911

Karim Bishara
​Director of Product Management, Ethoca