Retail managers are under pressure: Recession rumors persist, and they’re asked to do more with less as companies buckle up for a downturn. In a recent survey by CFO.com, 99% of business leaders said their companies were preparing to cut costs in 2023.

At the same time, managers are trying to keep up with new customer expectations in the post-pandemic era. Consumers still make nearly 80% of purchases in-store. In this playbook, we explore three ways to keep shoppers coming through the door—no matter what the future holds. You’ll learn strategies to:

• Enhance the customer experience 
• Use data effectively to drive decisions across multiple locations
• Save costs with an organized facilities management system

​​